Privacy Policy

Introduction

Welcome to CloutMaster AI. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application.

1. Information We Collect

a) Information You Provide

• Account details: Name, email address, and password.
• Uploaded content: Videos, images, audio files, and text you upload for editing.

b) Automatically Collected Information

• Device information: Device type, operating system, app version.
• Usage data: Features you use, time spent, interactions.
• Log data: IP address, crash reports, diagnostics.

c) AI-Generated Data

AI-generated content (scripts, voiceovers, images) is temporarily stored to deliver the requested service but is not permanently retained.

2. How We Use Your Information

• Provide core app functionality (video editing, AI generation, etc.).
• Improve performance and user experience.
• Process payments.
• Comply with legal obligations.

We do not sell your personal data to third parties.

3. Third-Party Services

The app integrates with third-party platforms like YouTube, TikTok, and Instagram. When you download or share content from these platforms, their respective privacy policies apply.

We also use analytics tools to monitor app performance (e.g., Firebase, App Store Connect).

4. Data Retention

We retain your personal data only as long as necessary to provide the services or as required by law. Temporary content (like AI-generated assets) is automatically deleted after processing or export.

5. User Rights

• Access your data.
• Correct inaccurate data.
• Request data deletion (subject to legal obligations).
• Withdraw consent (where applicable).

To exercise your rights, contact us at: cloutmastersacademy@gmail.com

6. Data Security

We use encryption, secure storage, and access controls to protect your data. However, no system is completely secure, so we encourage you to use strong passwords and secure devices.

7. Children’s Privacy

The app is not intended for children under 13. If we become aware that we have collected personal data from a child without parental consent, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users through the app or email.

9. Contact Us

For any questions about this Privacy Policy, contact us at:

Shax Services Pty Ltd

Email: cloutmastersacademy@gmail.com

Address: Victoria, Australia